News

Details: Published: 25 January 2022

DUO Business Team from left to right: Lisa Back, Julie Grant, Eric West, and Sherry Selby

Lisa Back and Julie Grant join Eric West and Sherry Selby to form a team serving the telecommunications needs of businesses in all communities DUO Broadband serves. Lisa brings twelve years of customer service experience and Julie Grant, with four years in customer service, will focus on the expanding markets of Albany, Burkesville, Campbellsville, Columbia, and Liberty.

Julie and Lisa join Business Account Manager, Sherry Selby, a 15-year DUO Broadband veteran, who serves Campbellsville but provides assistance in all markets as needed. Eric West, Director of Business Operations with 22 years experience, rounds out the team and focuses on Russell County. The Business Team has the resources and flexibility to provide professional, knowledgable service for all DUO Broadband business customers.

Details: Published: 07 January 2022

Recently we gathered to honor Dean Roy's retirement after 30 years with DUO Broadband. We wish Dean a long and happy retirement!

Dean and tom 1200 Dean pictured with DUO Broadband CEO, Tom Preston.

Details: Published: 05 January 2022

On December 23, 2021 DUO Broadband held our annual Christmas party and recognized employee milestones with our annual Service Awards:

Details: Published: 23 December 2021

jan22 wifi optimize 1200

Now is a good time to evaluate and freshen up your WiFi network. Maybe you added some new smart home devices, like security cameras or a home monitoring system. Maybe your family has more personal devices or you’ve finished that den or home gym in the basement and you need to improve your WiFi signal to reach everywhere.

Luckily it doesn’t have to be difficult to make your WiFi network the best it can be. We can help. The first thing to consider is your equipment; where is it placed in your home and how old is it?

Equipment Location Matters

Details: Published: 06 December 2021

How to test your bandwidth

The YOUDUO app has many features to give you ease of control over your WiFi network and the devices that connect to it. Another useful feature is the Bandwidth Test, which allows you to measure the bandwidth connection coming into your router from DUO Broadband.

What exactly is bandwidth and why do I want to measure it?

Details: Published: 03 December 2021

news dec21 streaming 1200

While many people are still new to streaming, it has become easier to try thanks to the availability of smart TVs which eliminate the need for an additional device that plugs into your TV. For those who have cable television, the new smart TVs still work with the cable set-top boxes, but they also can play streaming content.

Streaming Services
Streaming services provide the content you watch via the Internet. Some streaming services are free and some are subscription-based.