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Published: 25 September 2019

EFFECTIVE NOVEMBER 4, 2019 –  DUO Broadband is pleased to give our voice customers FREE statewide calling. As of November 4 area codes 859 and 502 will be included in the FREE calling area. Be sure to reprogram devices, security systems and fax machines to remove the "1" when dialing numbers in the 502 and 859 area codes.

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Published: 12 August 2019

DUO Broadband is excited to introduce the GigaSpire BLAST – a next-generation managed wireless mesh network router. With the latest advancements in WiFi technology, the BLAST combines blazing fast speeds with whole-home coverage to give you an unrivaled online experience. Whether you're streaming HD video on multiple devices, uploading large files, or gaming online with friends, the GigaSpire BLAST can handle it all!

The GigaSpire makes it easy to set up and manage home networks – including managing devices and guest access. It provides seamless coverage and extended range, allowing you to enjoy connectivity all over your house and yard. Plus, you can connect more devices simultaneously, which means everyone can stream at the same time! 

In addition to top of the line hardware, the GigaSpire BLAST offers simple, robust controls you can even manage from your smartphone! Just search the app store for "Calix Smart Home".

Learn more and sign up today!

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Published: 05 June 2019

Thanks to all who helped make this year's Annual Meeting a success!

Our annual meeting was held Tuesday evening at the Russell County High School gym, and as in years past we had another great crowd. Over 340 members registered with over 425 in total attendance.

After registration, we meet in the gym for a quick business meeting where Mr. Tom Preston, Executive VP/CEO, gave an update on the cooperative's very strong operational status with the new name - DUO Broadband - and the same great company with the same great employees to serve you. Refreshments were available and door prizes were given out to 13 lucky members.

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Published: 12 April 2019

U.S. Congressman Comer and representatives of DUO Broadband and the Kentucky Telecom Association met to discuss the importance of better broadband Internet service for rural Kentucky. Standing, from left, are Mark Henry, DUO Broadband Vice President Operations; Tom Preston, DUO Broadband CEO; U.S. Congressman James Comer, R-Kentucky, 1st District; Tyler Campbell, KTA Executive Director;Daryl Hammond, DUO Broadband Vice President/CFO; and Howard Kent Cooper, DUO Broadband Legal Counsel. Also meeting with the group was Sandy Simpson, Field Representative for Congressman Comer.

April 11, 2019 JAMESTOWN, KY — U.S. Congressman James Comer, R-Kentucky, 1st District, met with representatives of DUO Broadband and the Kentucky Telecom Association (KTA) on Thursday to review progress in deploying fiber optic broadband to rural communities, plans for 5G mobile implementation, and other issues related to Kentucky’s telecommunications infrastructure.

“We had a wide ranging discussion about fiber optic network build outs, 5G deployment and how important continued Universal Service Funding (USF) is to the success of closing the digital divide between urban areas and rural parts of the country,” said Tyler Campbell, Executive Director of KTA. “The main thrust of our conversation with Congressman Comer was to emphasize the importance that fiber continues to play in terms of building and maintaining a 21st Century economy for rural America.”

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Published: 14 March 2019

We understand the importance of keeping your accounts and personal information safe and helping you protect yourself from fraud. We want to share with you the CFCA's Instructional Videos on how you can protect yourself from social engineering, which includes phishing and other types of scams, and improve general account security.

Consumer Account Security:  https://www.youtube.com/watch?v=iox-DobRBkI&feature=youtu.be

Robocalling:  https://www.youtube.com/watch?v=VPyRhZY5Py4&feature=em-share_video_user

Social Engineering:  https://www.youtube.com/watch?v=moOcZo1alPA

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Published: 08 February 2019

We created the MyDuo app many years ago in an effort to make information about our services more accessible to mobile users. With our most recent website design, you now have easy access to everything previously contained in the app, including your DUO Broadband account, live chat support, our latest special offers and much more.

You can bookmark our website to appear as a mobile app on your smartphone. For Android phones, with our website open in Google Chrome, tap the menu button and tap “Add to homescreen.” For Safari on iPhone, tap the Share button on the browser’s toolbar, then tap “Add to Home Screen” icon in the Share menu. 

 If you currently have the MyDuo app, you can continue to use it; however, it will no longer be available to download and will not be updated. We encourage you to visit and bookmark DUOBroadband.com on your smartphone.