As DUO Broadband scales down our television service to be eliminated at the end of this year, certain services and channel offerings will be reduced as contracts and other resources expire.
On September 30, 2024 we will remove certain charges and many channels from our television service.
29 Viacom channels will be removed September 30, 2024:
BET
BET HD
CMT
CMT HD
Comedy Central
Comedy Central HD
Logo
Tr3s
MTV Music Television
MTV Digital Suites
MTV Music Television HD
Nick Music
Nick2 with Nickelodeon
Nickelodeon
TeenNick
Nickelodeon HD
Nick Jr.
Nickelodeon Toons
Paramount Network
Paramount Network HD
TV Land
TV Land HD
VH1 Music First HD
MTV2
MTV Classic
CMT Music
VH1 Music First
BET Soul
BET Jams
REMOVAL OF LIFELINE CHANNELS AND CHARGES EFFECTIVE SEPTEMBER 30, 2024
We will be removing Lifeline charges along with off-air surcharges due to the fact we are removing off-air channels (NBC, CBS, ABC, FOX, etc.) on September 30, 2024.
DUE TO LOW SUPPLY OF PARTS, WE CAN PROVIDE ONLY LIMITED CABLE TV SUPPORT:
- We will ONLY be able to troubleshoot signal and picture quality
- NO changes to your TV services – cancellation only.
- NO new boxes will be installed.
- NO box exchanges for any reason.
- NO move service for TV.
- NO need to return equipment. Dispose of it how you choose.
DUO BROADBAND’S OTHER SERVICES – TELEPHONE, INTERNET, AND BUSINESS SERVICES – WILL CONTINUE, AND WILL NOT BE AFFECTED BY THE ELIMINATION OF CABLE TV.
WE URGE YOU TO SWITCH NOW to a new TV/Video provider like DISH, DIRECT TV, or YouTube TV, for example, for your programming needs. DUO Cable TV will end December 31, 2024.
