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Wishing Dave Robertson a Happy Retirement

The DUO Broadband family and friends gathered on December 29 to celebrate Dave Robertson as he officially begins his retirement after 26 years with DUO. We wish Dave a happy retirement!

Dave Robertson with his family at his retirement party
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A group of 4 men in hard hats looking off at construction progress
Representative Josh Branscum (second from right) on site at the Jabez fiber optic network construction with DUO Broadband contractors Helden Adams, VP of Operations, and Mike Clark, VP for A&C Communications (left), and Eric West, Director of Business Operations for DUO Broadband.

Kentucky State Representative Josh Branscum was in Russell County recently to get a first-hand look at progress on the Jabez community fiber optic expansion. The project is bringing gigabit broadband to the rural area with funding from a state broadband grant and matching funds from DUO Broadband, for a project total of 6.7 million dollars. The broadband grant program that came from the Kentucky state legislature and signed into law in April of 2021 selected Jabez and other underserved communities for broadband projects.

Essential Broadband

“If there was anything good that came out of COVID, it’s that we’ve seen the importance of broadband,” said Branscum. “You start looking at telehealth, if our kids have to work remotely for school, businesses, and just the things we do daily in our homes like watching television, or just getting on the Internet. It’s just essential now.”

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Pictured L-R: DUO Broadband VP/CFO Daryl Hammond, State Representative Amy Neighbors, and Director of Regulatory and Government Affairs, Tristan Bonnstetter

State and local officials, including the governor, were in Adair County this week to present much needed infrastructure grants. $7,244,132 was given to DUO Broadband to connect 378 unserved homes and businesses in Adair County with high-speed fiber Internet. The company will also contribute $3,104,628 in matching funds, bringing the total investment in this community to $10,348,760.

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DUO Initiates Plan to Transition TV Streaming Customers to Other Platforms

Streaming channel logos

Due to ever increasing programmer rates from TV network providers, DUO Broadband is ending our DUOTV Streaming service. Our only other choice would be to pass along an extreme price increase (an unfortunate necessity that would probably be repeated every year). Instead, DUO has elected to help our customers transition to other reliable streaming TV providers. We will phase out our DUOTV streaming services by the end of 2023.

The good news is DUO Broadband has identified great alternatives for your continued TV service, and we can help you make a good decision for your transition. In addition, we will provide you with a $50 credit on your last DUOTV Streaming bill to ease the transition to a new TV experience.

Options for your consideration include alternate online streaming services that carry regional networks (Lexington, Louisville, Bowling Green, etc.) and major networks (NBC, CBS, FOX, ABC, etc.) such as Sling TV, Hulu + Live TV, YouTube TV, and more. These streaming services work similar to DUOTV — using your DUO Broadband Internet connection.

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Damaged utility lines and shotgun shells with a "NO" symbol.

As dove hunting season is underway, this is an important reminder that damaging utility lines, even if unintentional, is against the law and can carry heavy penalties.

Already this season DUO Broadband has had to repair damaged fiber optic cable from shotgun strikes in our service area. Network outages and the expense of repairs affect all DUO Broadband customers.

Beyond the potential for criminal charges and the disruption of service to you and your neighbors, shooting birds sitting on utility lines is just poor sportsmanship — so please, just don’t.

Lineman up high on a utilitiy pole.

Governor Beshear and the Kentucky Office of Broadband Development announced earlier this month the round two recipients of the Commonwealth’s Better Internet Grant Program. DUO Broadband was selected to receive $7.24 million in funding to bring fiber optic data services to 378 homes and businesses in Bliss community of Adair County.

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DUO Broadband was proud to sponsor the September luncheon meeting of the Campbellsville & Taylor County Chamber of Commerce. The meeting’s featured speaker was Michael “Sarge” Pollock, Kentucky 51st District State Representative and held at the Homeplace on Green River.

From left: Sarge Pollock – State Representative for the Taylor County Campbellsville area, Greg Gribbins – Executive Director (Campbellsville-Taylor County Chamber of Commerce, Sherry Selby – DUO Broadband Business Account Manager, Julie Grant – DUO Broadband Business Support Consultant, Tristan Bonnstetter – DUO Broadband Director of Regulatory & Government Affairs, Brandon Rigney – DUO Broadband Install Tech & Repair.
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Paul Coffey with family

Wishing Paul Coffey a happy retirement, we recently celebrated his 34 years of dedicated service (1989 – 2023) with DUO.

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DUO Broadband was proud to participate in the Russell County Library’s “Community Helpers” program this past Friday. The program is part of the library’s summer Family Fun Fridays to promote learning in the summer.

DUO Broadband brought a bucket truck and personnel to let the kids get an up close and personal view of this piece of machinery. “They just loved seeing the bucket truck up close and learning about how it is used,” said Ginger Stamp, RCPL Children’s Librarian. “I saw many children wearing their DUO County Bucket hats. Little things like that make their day.”

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DUO Broadband contractors installing fiber optic cable in a rural area.

U.S. Department of Agriculture Rural Development Kentucky State Director Dr. Tom Carew this week announced two projects that will help expand high-speed internet access in parts of rural Kentucky. One project will benefit residents of Cumberland County with fiber optic Internet deployed by DUO Broadband (the other is directed toward Breathitt County). Both projects are being funded through USDA’s ReConnect program and are expected to benefit over 3,300 people.

DUO Broadband will use a $24,963,158 grant to deploy a fiber-to-the-premises network to provide high-speed internet. This network will benefit 897 people, eight businesses and 121 farms in Cumberland County.

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Burkesville resident Gauge Logan-Key is the winner of the 2023 DUO Broadband Lindsey Wilson scholarship. Gauge is the son of Dusty & Kasey Logan.

The $3,000 tuition scholarship is given annually to a first-time, full-time Lindsey Wilson freshman from DUO Broadband’s service area.

DUO Broadband CEO Tom Preston awards a scholarship to Gauge Logan-Key
Gauge Logan-Key receives LWC scholarship award from CEO, Tom Preston.

Brendan Carr, Commissioner of the Federal Communications Commission visited Adair County on Tuesday to see first-hand how DUO Broadband is helping to build out high-speed fiber optic broadband to rural America. Carr said it was “Great to see the progress they’re making.”

The Commissioner reported that the “crew here in Adair County is building out high-speed internet to homes that only have copper DSL for broadband. They’re doing so with help from a 2020 award of $18 million.” As one of the first telecom’s in Kentucky to deploy fiber optic Internet, DUO Broadband was uniquely qualified to be part of this award.

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