DUO Broadband Accessibility Assistance

Bill Reading – If Customer will pay the bill by phone, Customer Service Representatives will read the Customer’s bill over the phone, upon request.

Directory Assistance – We can help you find and dial phone numbers. In addition, you may be eligible for discounted or free directory assistance service.

TTY Dialing – Phone service is compatible with TTY equipment.

For any concerns or complaints, please contact us:

Email: duo@duobroadband.com

Phone: 270-343-3131

Mail: P.O. Box 80, Jamestown Kentucky, 42629