We are not a large corporation, but a locally built company founded with the sole purpose of providing communication to our rural region… when outside companies would not. Today, DUO Broadband provides a state-of-the-art network among the best in the nation. Best of all, we are still local… Your friends. Your neighbors.
2150 North Main Street
Jamestown, Kentucky 42629
Hours: Monday – Friday 7am to 4pm
Jamestown Headquarters
2150 North Main Street, Jamestown, Kentucky 42629
Hours: Monday – Friday 7 am to 4 pm
Columbia Payment Location
First & Farmers National Bank
114 Will Walker Road, Columbia, Kentucky 42728
Hours: Monday – Thursday 8:30 am to 4 pm, Friday 8:30 am to 5 pm
Burkesville Payment Location
Citizens Bank of Cumberland County
209 Keen Street, Burkesville, Kentucky 42717
Hours: Monday – Thursday 8 am to 3 pm, Friday 8 am-5 pm, Saturday 9 am-12 pm
Drive Through: Monday – Thursday 7:30 am to 4 pm, Friday 7:30 am-6 pm, Saturday 9 am-12 pm
DUO Broadband
P.O. Box 80
Jamestown, Kentucky 42629
This email is for all correspondence other than urgent or trouble support. It is monitored ONLY during normal business hours Monday – Friday 7 am to 4 pm.
Adair County/Columbia
270-378-4141
Casey County/Liberty
877-343-3131
Clinton County/Albany
877-343-3131
Cumberland County/Burkesville
270-433-2121
Russell County/Headquarters
270-343-3131, 877-343-3131 (long distance toll-free)
Taylor County/Campbellsville
877-343-3131
Help us improve customer service.
Adair Co./Columbia, 270-378-4141
Casey Co./Liberty, 877-343-3131
Clinton Co./Albany, 877-343-3131
Cumberland Co./Burkesville, 270-433-2121
Russell Co./Headquarters, 270-343-3131
877-343-3131 (long distance toll-free)
Taylor Co./Campbellsville, 877-343-3131
Chat with a DUO Broadband
Representative now.
(Monday - Friday, 7 am - 4 pm)
Chat with a DUO Broadband Technical
Representative now.
(24 hours a day, every day)