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Since the law office had DUO Broadband Internet and phone services installed, we have had no service interruptions and that is very important to this business. Sometimes people will only try to call a lawyer one time, and then call another one.”

— David Cross, David M. Cross Law Office

As with most businesses today, reliable broadband Internet service is important. But with some businesses, especially in rural areas of the country, reliable phone service is vital. Cross Law Office in Albany chose DUO Broadband to provide both after experiencing less than dependable service from other providers.

Every business has different needs, and DUO Broadband tries to match the equipment and services to meet specific requirements. “The business service team came and met with us personally. They answered any and all questions we had. The installation personnel explained what they would be doing to install our new system. The installation personnel were very professional, informative, friendly, and they did their entire installation without our office having to stop our work. We could not have asked for a better experience in the installation of the equipment.”

Beyond their own business, Cross Law sees the benefits DUO Broadband brings to their entire community. “For this area to have high-speed fiber-optic broadband now impacts this community in many ways. We have beautiful lakes and rivers all around us and it has always been a problem for those moving in some areas not to have this service. With more people moving to Clinton County to retire and build nice homes around the river and the lake it’s imperative. Also, with so many people working from home now, this is really needed.

“Another great reason for using DUO is that the company is local, employs local people, and is locally operated. They offer tremendous service for this region. Having a name and face that you know when you call with any questions regarding your service is priceless. We always have a friendly and professional DUO employee to talk with if we ever need to call.” 


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