Residential Service Request Form

All MAXWiFi Internet Customers Are Eligible to win GigaSpire BLAST router service FREE for one year.

TO ENTER: Download and register the FREE YOUDUO App by December 31, 2024. It’s simple! Already have it? You’re entered!

Seven winners will be selected at random from all current customers who have registered the YOUDUO app.

Not a MAXWiFi customer? It’s easy for us to activate your GigaSpire BLAST WiFi router to your DUO Broadband Internet service. Call us or submit the form below to add WiFi.

*Sign up or upgrade to 500 Meg or higher to get router FREE for 3 months. Upgrading customers keep their old rate for the first month. Requires 12-month agreement.

New Residential Service Request Form

Interested in adding a new residential service or making an update? You can request it online by simply filling out and submitting the form below, or, feel free to call us. We can can usually help you find the right products and services in minutes.

Check All Residential Services You Are Interested In:

Telephone

Yes

Internet

Yes

Upgrade Current Internet

Yes

GigaSpire WiFi Router

Yes

YOUDUO App

Yes

GigaMesh Indoor WiFi Extender

Yes

Outdoor WiFi Extender

Yes

Contact Info

This would be the main contact and account holder’s email address. Correct address location is very important. Required Fields are marked with an (*). We may use the email provided to keep you informed of service offerings and specials from DUO Broadband. You can always unsubscribe from marketing emails if you choose.

* Your Name (first and last)

* Email

* Phone Number

* Street address of service location

* City

* Zip Code

Comments - Give as much detail as possible so we can get you set up faster!

* Preferred time for us to call you

We will follow up with you during the time period that best fits your schedule the next business day, Monday - Friday 8 AM to 5 PM.

Adair County/Columbia

270-378-4141
Payment Center Only
First & Farmers National Bank, 114 Will Walker Rd., Columbia Kentucky 42728
Hours: Monday – Thursday 8:30am to 4pm; Friday 8:30am to 5pm

Casey County/Liberty

877-343-3131

Clinton County/Albany

877-343-3131

Cumberland County/Burkesville

270-433-2121
Payment Center Only
209 Keen Street, Burkesville Kentucky 42717

Russell County

270-343-3131
Jamestown Headquarters
2150 North Main Street, Jamestown Kentucky 42629
Hours: Monday – Friday 8am to 5pm

Taylor County/Campbellsville

877-343-3131

Help us improve customer service.

New Residential Service Request Form

Check All Residential Services You Are Interested In:

Contact Info

Adair County/Columbia

Casey County/Liberty

Clinton County/Albany

Cumberland County/Burkesville

Russell County

Taylor County/Campbellsville

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