DUO Broadband Accessibility Assistance
Bill Reading – If Customer will pay the bill by phone, Customer Service Representatives will read the Customer’s bill over the phone, upon request. Directory Assistance – We can help you find and dial phone numbers. In addition, you may be eligible for discounted or free directory assistance service. TTY Dialing – Phone service is compatible with Continue Reading
DUO’s Policy on Digital Millennium Copyright Act
Digital Millennium Copyright Act (“DMCA”) Public Policy DUO Broadband is committed to maintaining the integrity and availability of its network, systems, and services (the “Services”) for the purposes for which they were designed. For this reason, DUO Broadband complies fully with the Digital Millennium Copyright Act (“DMCA”) and prohibits the use of its Services to Continue Reading
NECA Tariff Information
National Exchange Carrier Association Inc. Copies of the National Exchange Carrier Association, Inc.Interstate Access Service Tariffs: NECA Tariff FCC No. 3 – Special ConstructionNECA Tariff FCC No. 4 – Wire Center InformationNECA Tariff FCC No. 5 – Access Service Are available for inspection at the following location: National Exchange Carrier Association, Inc.115 Perimeter Center PlaceSuite Continue Reading
Non-Discrimination Statement
This institution is an equal opportunity provider and employer. If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Conmplaint Form, found online at http://www.ascr.usda.gov/complaint_filing_cust.html or at any USDA office, or call (866) 632-9992 to request the form. You may also write a letter containing allof the information requested in Continue Reading
Employment Opportunities
DUO Broadband provides state-of-the-art telecommunications through high-speed internet with fiber-optic gigabit capabilities, local telephone service, long-distance, and digital TV (including PPV and local programming) to 15,000 customers throughout six counties in the Lake Cumberland area headquartered in Jamestown, Kentucky. No Available Positions at This Time — Submitted resumes will be kept on file for one year. Send Continue Reading
