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DUO Broadband Accessibility Assistance

DUO Broadband provides products and services to requesting customers with visual impairments for easier digital content engagement. Accessibility – DUO Broadband offers its customers navigation devices with the requisite accessibility features for customers that are blind or visually impaired. DUO Broadband’s video platform provides support for screen readers, keyboard navigation, and audible accessibility for the enjoyment Continue Reading

DUO’s Policy on Digital Millennium Copyright Act

Digital Millennium Copyright Act (“DMCA”) Public Policy DUO Broadband is committed to maintaining the integrity and availability of its network, systems, and services (the “Services”) for the purposes for which they were designed. For this reason, DUO Broadband complies fully with the Digital Millennium Copyright Act (“DMCA”) and prohibits the use of its Services to Continue Reading

NECA Tariff Information

National Exchange Carrier Association Inc. Copies of the National Exchange Carrier Association, Inc.Interstate Access Service Tariffs: NECA Tariff FCC No. 3 – Special ConstructionNECA Tariff FCC No. 4 – Wire Center InformationNECA Tariff FCC No. 5 – Access Service Are available for inspection at the following location: National Exchange Carrier Association, Inc.115 Perimeter Center PlaceSuite Continue Reading

Tariff and Legal Information

NOTICE: 911 Calls/Business Systems Cable TV Rate Information Accessibility Assistance Your Customer Proprietary Network Information (CPNI) Rights Section 255 Policies and Procedures Accessibility of Service to the Disabled (pdf) Telecommunications and Broadband Services Lifeline Discount Internet Disclosures & Policies Closed Captioning Customer Bill of Rights Internet Legal Information NECA Tariff Information Duo County Telephone Cooperatives Continue Reading

Non-Discrimination Statement

This institution is an equal opportunity provider and employer. If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Conmplaint Form, found online at http://www.ascr.usda.gov/complaint_filing_cust.html or at any USDA office, or call (866) 632-9992 to request the form. You may also write a letter containing allof the information requested in Continue Reading

Employment Opportunities

DUO Broadband provides state-of-the-art telecommunications through high-speed internet with fiber-optic gigabit capabilities, local telephone service, long-distance, and digital TV (including PPV and local programming) to 15,000 customers throughout six counties in the Lake Cumberland area headquartered in Jamestown, Kentucky.  No Available Positions at This Time — Submitted resumes will be kept on file for one year. Send Continue Reading

DUO Broadband Privacy Statement

DUO Broadband is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to DUO Broadband’s website and governs data collection and usage. By using the DUO Broadband website, you consent to the data practices described in this statement. Collection of Your Continue Reading

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