Category: News & Events

Is it safe to pay your bills online? And why would you want to?

While there is nothing wrong with paying your bills the traditional way, writing checks, stuffing envelopes, adding postage, and using the postal system, you might want to consider a faster option. Online bill pay has been around for years, and while nothing is 100% safe, today’s security and encryption for paying bills through the Internet is very robust.

Of course, precautions are important, like never share personal information responding to unsolicited calls. Never click links from unsolicited emails or texts. Change your password periodically, and create long passwords. Use a secure network to make payments, like your home wifi, not hotels or coffee shops.

The advantages of paying bills online include time saved, convenient access to accurate account balances, no postage costs, less paperwork, and, less paper waste.

Call today if you have any questions about DUO Broadband’s online bill pay.

National Telephone Discount Lifeline Awareness Week

In today’s increasingly interconnected world, telecommunications services provide a vital lifeline to emergency services, friends, and family. No American should be offline simply because they cannot afford such services. NARUC, the Federal Communications Commission, and the National Association of State Utility Consumer Advocates are designating September 12-18 – the first week after Labor Day – Continue Reading

Fiber Optic Expansion

We are happy to announce that Jamestown’s Lightspeed Fiber Optic conversion is now complete. Not only are Jamestown residents’ homes future proof, they now have the ability to subscribe to unlimited video, Internet and voice features. There’s more good news if you already have Duo County Telecom Video and Internet services because we will be Continue Reading