We were pleased to welcome U.S. Representative James Comer of Kentucky’s First Congressional District to DUO Broadband for a visit with our Board of Directors, CEO, and executive leadership team.

During his visit, we shared an overview of DUO’s continued investment in rural broadband—including areas where we have completed fiber builds, projects currently underway, and future expansion plans. We also discussed the challenges and opportunities that come with bringing reliable, high-speed broadband to rural communities.

Consumer advocates and cybersecurity experts are warning the public about a growing threat tied to low-cost, off-brand streaming boxes that promise free access to movies, television, and live sports. According to multiple security firms, many of these devices arrive preloaded with malware capable of compromising home networks and personal data.

DUO Broadband has received multiple reports of home network issues related to the installation of such devices. Customer calls often begin with complaints such as, “I’m having trouble streaming on my TV.” After further troubleshooting, DUO technicians frequently discover that customers are using untrustworthy streaming devices, including “jailbroken” Fire Sticks—Amazon Fire TV Sticks that have been modified to bypass Amazon’s default software restrictions—as well as Superboxes and other off-brand streaming devices purchased locally or online.

We had a great time today hosting the June meeting of the Russell County, KY Chamber of Commerce at the Russell County Public Library!

Tristan Bonnstetter gave an overview of our 70+ years of service to the region, from party lines to dedicated fiber optic broadband, and Sherry Selby gave the audience DUO branded tote bags and held a drawing for prizes.

Thanks to all who attended!

As DUO Broadband scales down our television service to be eliminated at the end of this year, certain services and channel offerings will be reduced as contracts and other resources expire.

On September 30, 2024 we will remove certain charges and many channels from our television service.