Recently we gathered to honor Dean Roy’s retirement after 30 years with DUO Broadband. We wish Dean a long and happy retirement!
Dean pictured with DUO Broadband CEO, Tom Preston.
Recently we gathered to honor Dean Roy’s retirement after 30 years with DUO Broadband. We wish Dean a long and happy retirement!
Dean pictured with DUO Broadband CEO, Tom Preston.
On December 23, 2021 DUO Broadband held our annual Christmas party and recognized employee milestones with our annual Service Awards:
Maybe you’ve noticed your WiFi signal isn’t as strong in certain areas of your home or business. Even with the most advanced routers, some places are just too large or have too many obstacles that may block the signal (a brick or stone fireplace or block wall, for example). What can you do if your WiFi signal doesn’t reach all the places you need it to? The answer is to extend your network.
Now is a good time to evaluate and freshen up your WiFi network. Maybe you added some new smart home devices, like security cameras or a home monitoring system. Maybe your family has more personal devices or you’ve finished that den or home gym in the basement and you need to improve your WiFi signal to reach everywhere.
Luckily it doesn’t have to be difficult to make your WiFi network the best it can be. We can help. The first thing to consider is your equipment; where is it placed in your home and how old is it?
Equipment Location Matters
While many people are still new to streaming, it has become easier to try thanks to the availability of smart TVs which eliminate the need for an additional device that plugs into your TV. For those who have cable television, the new smart TVs still work with the cable set-top boxes, but they also can play streaming content.
Streaming Services
Streaming services provide the content you watch via the Internet. Some streaming services are free and some are subscription-based.
Do you have the bandwidth to make it through Thanksgiving? Have you added a new smart TV or new devices? Do you often have guests who need to connect to WiFi? How much bandwidth do you need anyway?
You’re sure to have guests in your home who will need to use WiFi. The YOUDUO app has a simple guest network feature so you can share access to your network without sharing your primary network password.
One of the most appealing features of the YOUDUO App is the ability to set up parental controls. The YOUDUO app makes it easy to set your own parameters for different devices on your network!
If you’re not getting the performance you expect from your router, the first thing to check is whether your router is based on old technology. If files take forever to download, streaming videos don’t display smoothly, and you have trouble connecting to WiFi in some areas of your home, then there’s a good chance an old router is the culprit.
Above l-r: Shirley Cheatham, CFO/Director, Green River Ministries; Sherry Selby, Marketing/Customer Care, DUO Broadband; and Donnetta Russell, Goodwill Senior Works volunteer. Right: Sherry Selby has lunches ready to serve.
DUO Broadband was happy to host Green River Ministries Shelter Feed Me Friday on September 3, 2021. DUO Broadband’s Sherry Selby helped plate and give out nearly 100 box lunches of BBQ and spaghetti and bottled waters to people in the Campbellsville community.
Green River Ministries Shelter Executive Director Ayla Hargis has been organizing Feed Me Fridays for about two years. The effort relies on community sponsors who cover the cost of the food, and volunteers to prepare, plate and serve, feeding nearly 100 people each week. We’re happy to be a part of the community service efforts by Green River Ministries.
Deep dive on WiFi – What is it exactly?
You may hear many people use the terms “WiFi” and “Internet” interchangeably, but they are not the same thing. An Internet connection can be wired or wireless. An ethernet cable is the most reliable and secure connection. With a wireless connection, or WiFi, data is sent over radio frequencies instead of a cable.
An Introduction to the Main Dashboard on your YOUDUO AppWelcome to your Dashboard
Creating and controlling the ultimate WiFi Experience happens from right here. Everything begins with the My Network section. You can quickly check the status of your connection to the Internet.
My Network
The My Network button allows you to manage your WiFi and guest networks. You can view equipment like routers and mesh satellites, enable and disable services and view bandwidth usage by connected device.
Adair Co./Columbia, 270-378-4141
Casey Co./Liberty, 877-343-3131
Clinton Co./Albany, 877-343-3131
Cumberland Co./Burkesville, 270-433-2121
Russell Co./Headquarters, 270-343-3131
877-343-3131 (long distance toll-free)
Taylor Co./Campbellsville, 877-343-3131
Chat with a DUO Broadband
Representative now.
(Monday - Friday, 7 am - 4 pm)
Chat with a DUO Broadband Technical
Representative now.
(24 hours a day, every day)
Watch TV Everywhere will end on 7/1/2024
