Internet Speed Test
Speed tests that allow customers to test the upload, download and latency performance of their broadband data services are available free of charge from a number sources. Generally, these tests are influenced by the same variables that affect Internet speed set forth above and would not be expected to match a test of DUO Broadband’s Continue Reading
Whoa. The Duo County Website Has Changed!
Duo County Telecom has launched an updated website, but there is more than just a new look. We have responded to how customers use our site, putting priority on the tools and information used the most, and simplifying the navigation system for new and long-time visitors. We focus on our products and services, while offering Continue Reading
Community Links
LOCAL INFO Lake Cumberland Tourist Commission -A great resource for visitor and residents of the Lake Cumberland region. Russell County Chamber of Commerce-Lots of local information including businesses, schools, churches, organizations, events and much more. Adair County Chamber of Commerce -Lots of local information including businesses, schools, churches, organizations, events and much more. Columbia Magazine -Adair County Kentucky’s Continue Reading
DUO’s Policy on Digital Millennium Copyright Act
Digital Millennium Copyright Act (“DMCA”) Public Policy DUO Broadband is committed to maintaining the integrity and availability of its network, systems, and services (the “Services”) for the purposes for which they were designed. For this reason, DUO Broadband complies fully with the Digital Millennium Copyright Act (“DMCA”) and prohibits the use of its Services to Continue Reading
NECA Tariff Information
National Exchange Carrier Association Inc. Copies of the National Exchange Carrier Association, Inc.Interstate Access Service Tariffs: NECA Tariff FCC No. 3 – Special ConstructionNECA Tariff FCC No. 4 – Wire Center InformationNECA Tariff FCC No. 5 – Access Service Are available for inspection at the following location: National Exchange Carrier Association, Inc.115 Perimeter Center PlaceSuite Continue Reading
Tariff and Legal Information
NOTICE: 911 Calls/Business Systems Cable TV Rate Information Accessibility Assistance Your Customer Proprietary Network Information (CPNI) Rights Section 255 Policies and Procedures Accessibility of Service to the Disabled (pdf) Telecommunications and Broadband Services Lifeline Discount Internet Disclosures & Policies Closed Captioning Customer Bill of Rights Internet Legal Information NECA Tariff Information Duo County Telephone Cooperatives Continue Reading
DUO Call Manager Assistant
DuoCall Manager Assistant Setup Instructions With DuoCall Manager Assistant you will be able to manage and control features, messages and calls with the added convenience of having a notification of incoming callers pop up on your computer screen as well as the ability to automatically synchronize your Outlook contacts with your Call Manager. First, you Continue Reading
DUO Call Manager
You Are Now the Call Manager With DUO Call Manager, you will be able to manage and control features, messages and calls online! Forgot your password? Call the business office at (270) 343-3131 during normal hours. Log-in to DUO Call Manager Login Instructions Enter your ten-digit phone number in the “Number” field. Your password will Continue Reading
DuoCall Manager
You Are Now the Call Manager With DUO Call Manager, you will be able to manage and control features, messages and calls online! Forgot your password? Call the business office at (270) 343-3131 during normal hours. Log-in to DUO Call Manager Login Instructions Enter your ten-digit phone number in the “Number” field. Your password will Continue Reading
Block Telemarketers
National Do Not Call Registry The National Do Not Call Registry gives you a choice about whether to receive telemarketing calls at home. Most telemarketers should not call your number once it has been on the registry for 31 days. If they do, you can file a complaint at this Website. You can register your Continue Reading
