DUO Broadband and Kentucky Telecom Association Discuss Closing the Digital Divide with U.S. Congressman Comer
U.S. Congressman Comer and representatives of DUO Broadband and the Kentucky Telecom Association met to discuss the importance of better broadband Internet service for rural Kentucky. Standing, from left, are Mark Henry, DUO Broadband Vice President Operations; Tom Preston, DUO Broadband CEO; U.S. Congressman James Comer, R-Kentucky, 1st District; Tyler Campbell, KTA Executive Director;Daryl Hammond, Continue Reading
Keep Your Personal Information Safe – Fraud Protection Information
We understand the importance of keeping your accounts and personal information safe and helping you protect yourself from fraud. We want to share with you the CFCA’s Instructional Videos on how you can protect yourself from social engineering, which includes phishing and other types of scams, and improve general account security. Consumer Account Security: https://www.youtube.com/watch?v=iox-DobRBkI&feature=youtu.be Robocalling: https://www.youtube.com/watch?v=VPyRhZY5Py4&feature=em-share_video_user Social Engineering: https://www.youtube.com/watch?v=moOcZo1alPA Continue Reading
DUO Broadband Has Retired the MyDuo App
We created the MyDuo app many years ago in an effort to make information about our services more accessible to mobile users. With our most recent website design, you now have easy access to everything previously contained in the app, including your DUO Broadband account, live chat support, our latest special offers and much more. Continue Reading
Temporarily offline
Our website is temporarily offline for a scheduled update. We will be back soon. In the meantime, you can still access your account and email with the links below: My Account Check E-Mail
Duo County Telecom is Updating its Name to DUO Broadband
In an announcement this week, Duo County Telecom unveiled their new name and logo: DUO Broadband. Nothing else is changing for the utility and the same local people will be providing the same reliable communication and entertainment services they have offered for over half a century. “Why a name change? It’s been many years since Continue Reading
Duo Hosts 2018 Christmas Dinner and Awards
The folks here at Duo County Telecom recently celebrated the holidays with our annual Christmas party, and CEO Tom Preston addressed the staff about the past year of providing outstanding services with exceptional customer service. We’re grateful to the staff and spouses for their dedication to both the company and customers throughout the year. We look Continue Reading
DUO Broadband Accessibility Assistance
DUO Broadband provides products and services to requesting customers with visual impairments for easier digital content engagement. Accessibility – DUO Broadband offers its customers navigation devices with the requisite accessibility features for customers that are blind or visually impaired. DUO Broadband’s video platform provides support for screen readers, keyboard navigation, and audible accessibility for the enjoyment Continue Reading
Terry Hadley Retires
Terry Hadley has worked in the telecommunications industry for the past 37 years. He began working for Cumberland Valley Cable TV in 1981. The company changed ownership many times throughout his 37-year career – from Cumberland Valley Cable to City TV to Charter Communication until in 2006, Duo County acquired ownership of Charter Communication’s Columbia Continue Reading
What you need to know about the VPNFilter Malware – beyond rebooting your router
Yes, everyone should reboot their router in light of the VPNFilter Malware threat. But there is more you can do to solve the problem. Here are two very informative articles to help you understand the threat and navigate solutions. https://www.popularmechanics.com/technology/security/a20966735/router-factory-reset-vpnfilter-malware-fbi/ This article provides more in-depth technical information about the threat: https://blog.talosintelligence.com/2018/05/VPNFilter.html
A Great Crowd at the 2018 Duo County Annual Meeting!
Our annual meeting was held Tuesday evening at the Russell County High School gym and we had another great crowd as we have in years past. We had approximately 330 members that registered with over 500 in total attendance. After registration we meet in the gym for a quick business meeting where Mr. Tom Preston, Continue Reading
