DUO Broadband logo

MENU

Introducing the YOU DUO Mobile App!

news command iq 1200Take the mystery out of managing your WiFi!

YOUDUO is a free App that allows you to manage your home or business Wi-Fi network from your mobile phone. When you have a GigaSpire BLAST Router from DUO, you can use this powerful and intuitive tool to get the most out of your WiFi and gain insight into your home or business network.

(more…)

news gaming 1200

Are you a gamer? Or, maybe your kids are…

If the last video game you played was PacMan, or if you’ve never played video games at all, it might be hard to appreciate the appeal and requirements of today’s online gaming.

Arcades are practically gone. Development of the Internet transformed everything. It allowed people to compete with other people either far away, or across the street. 

But it was the development of broadband networks that really changed gaming. It allowed game developers to build elaborate, immersive 3d virtual worlds to explore and compete in. Games like Fortnite, Madden NFL, and Minecraft are beautiful to look at, experience, and play!

Modern video games require powerful processors in computers and game consoles. More importantly, they also require very fast Internet. AND, if your gaming device is connected through WiFi, the WiFi needs to be fast as well.

DUO Broadband is the high-speed fiber Internet experts, offering the next generation GigaSpire BLAST router and mesh extender to make the most of your broadband speed! 

 

 

news smart home 1200

And does your home need to be smarter?

Smart Home is a general term that can refer to any number of features in a house that are Internet-enabled — with the purpose of making your life easier and your home more efficient. These can include turning on lights, monitoring security cameras, adjusting your thermostat, and much more.

The simplest to install smart home components include Internet assistants, like the Amazon Alexa or Google Home, that perform simple tasks when asked by voice. These devices utilize the internet for commands like: remind me to check the oven in 30 minutes, what’s the meaning of a certain word, or, play some country music.

With additional connected devices —and fast, reliable Internet— these assistants can pre-heat your oven, unlock a door with smart locks, and even start your car on a cold day, all from the comfort of your couch. Plus, you can do all this away from home with a mobile phone or computer.

Reliable, high speed Broadband Internet from DUO is a key component of any smart home, and with our Gig router and mesh extender you can get the most from your connection.

 

 

news online bill pay 1200

And why would you want to?

While there is nothing wrong with paying your bills the traditional way, writing checks, stuffing envelopes, adding postage, and using the postal system, you might want to consider a faster option. Online bill pay has been around for years, and while nothing is 100% safe, today’s security and encryption for paying bills through the Internet is very robust. 

Of course, precautions are important, like never share personal information responding to unsolicited calls. Never click links from unsolicited emails or texts. Change your password periodically, and create long passwords. Use a secure network to make payments, like your home wifi, not hotels or coffee shops. 

The advantages of paying bills online include time saved, convenient access to accurate account balances, no postage costs, less paperwork, and, less paper waste.

Call 270-343-3131 today if you have any questions about DUO Broadband’s online bill pay.

This week DUO Broadband launched its redesigned website. The new site has an updated look, but longtime users should find it familiar and easy to navigate.

“We wanted to be sure our customers wouldn’t have difficulty getting used to a new design, so the menu matches pretty closely to our previous site,” said Eric West, Director of Marketing at DUO Broadband. “In fact, it should be easier to use. The main reason for the new look was to make it easier for business customers to access the information and services pertinent to their needs.”

(more…)

DUO Broadband continues to monitor the current Coronavirus (COVID-19) outbreak. Our priority is the health of our employees, customers, and our community. However, we know the broadband and phone services we provide remain critical for students, businesses, health care, and other applications in the days ahead. We take very seriously the continuity of business operations, so our network is stable and available all the time. We will continue to prepare for the impacts of COVID-19 and we will continue to actively review and update our business plan to address the ever-changing nature of this situation. We are considering all options to help maintain operations and provide uninterrupted service to customers.

We are implementing new policies for our staff and our operations to continue to provide service without interruptions to the best of our ability.

EFFECTIVE MONDAY, MARCH 23 – LOBBIES ARE CLOSED, DRIVE-THRU REMAINS OPEN!

(more…)

By now you’ve heard something about IoT or the  “Internet of things.” If you’re like many of us, you may have dismissed it as something that doesn’t relate to you, or that it’s for people who know a lot about technology. But IoT technology has become surprisingly common in many households.

IoT Defined

So what exactly is IoT? Basically, the term “Internet of things”, or IoT is referring to anything that’s connected to the internet. The term is mainly used for devices that you wouldn’t normally expect to be connected to the internet, like a lightbulb for instance. While IoT devices can be controlled and/or programmed by using your smartphone or computer, your smartphone and computer themselves are not considered IoT devices.

(more…)

EFFECTIVE NOVEMBER 4, 2019 –  DUO Broadband is pleased to give our voice customers FREE statewide calling. As of November 4 area codes 859 and 502 will be included in the FREE calling area. Be sure to reprogram devices, security systems and fax machines to remove the “1” when dialing numbers in the 502 and 859 area codes.

gigaspire web news type

DUO Broadband is excited to introduce the GigaSpire BLAST – a next-generation managed wireless mesh network router. With the latest advancements in WiFi technology, the BLAST combines blazing fast speeds with whole-home coverage to give you an unrivaled online experience. Whether you’re streaming HD video on multiple devices, uploading large files, or gaming online with friends, the GigaSpire BLAST can handle it all!

The GigaSpire makes it easy to set up and manage home networks – including managing devices and guest access. It provides seamless coverage and extended range, allowing you to enjoy connectivity all over your house and yard. Plus, you can connect more devices simultaneously, which means everyone can stream at the same time! 

In addition to top of the line hardware, the GigaSpire BLAST offers simple, robust controls you can even manage from your smartphone! Just search the app store for “Calix Smart Home”.

Learn more and sign up today!

crowd cropped 20190604 182303

Thanks to all who helped make this year’s Annual Meeting a success!

Our annual meeting was held Tuesday evening at the Russell County High School gym, and as in years past we had another great crowd. Over 340 members registered with over 425 in total attendance.

After registration, we meet in the gym for a quick business meeting where Mr. Tom Preston, Executive VP/CEO, gave an update on the cooperative’s very strong operational status with the new name – DUO Broadband – and the same great company with the same great employees to serve you. Refreshments were available and door prizes were given out to 13 lucky members.

(more…)

crowd cropped 20190604 182303

Thanks to all who came out for this year’s Annual Meeting!

Over 250 members attended the brief annual meeting with an estimated 320+ in attendance as a whole.

The meeting’s business portion was conducted like in years past with an adjournment not long after calling the meeting to order, then on to giving out the great door prizes!

Attendees were in and out in little over an hour so they could attend the Russell County Fair for the evening if they wanted to do so.

Here are this year’s winners:

(more…)

duo comer meeting 1200

U.S. Congressman Comer and representatives of DUO Broadband and the Kentucky Telecom Association met to discuss the importance of better broadband Internet service for rural Kentucky. Standing, from left, are Mark Henry, DUO Broadband Vice President Operations; Tom Preston, DUO Broadband CEO; U.S. Congressman James Comer, R-Kentucky, 1st District; Tyler Campbell, KTA Executive Director;Daryl Hammond, DUO Broadband Vice President/CFO; and Howard Kent Cooper, DUO Broadband Legal Counsel. Also meeting with the group was Sandy Simpson, Field Representative for Congressman Comer.

April 11, 2019 JAMESTOWN, KY — U.S. Congressman James Comer, R-Kentucky, 1st District, met with representatives of DUO Broadband and the Kentucky Telecom Association (KTA) on Thursday to review progress in deploying fiber optic broadband to rural communities, plans for 5G mobile implementation, and other issues related to Kentucky’s telecommunications infrastructure.

“We had a wide ranging discussion about fiber optic network build outs, 5G deployment and how important continued Universal Service Funding (USF) is to the success of closing the digital divide between urban areas and rural parts of the country,” said Tyler Campbell, Executive Director of KTA. “The main thrust of our conversation with Congressman Comer was to emphasize the importance that fiber continues to play in terms of building and maintaining a 21st Century economy for rural America.”

(more…)

Watch TV Everywhere will end on 7/1/2024

Until that date please proceed with login below.