Mandatory Local Service Rate Increase Brings Expanded Local Calling
On or around March 10th, Duo County Telephone Cooperative will file with the KY Public Service Commission an increase in basic local service rates charged to residential subscribers due to a Federal Communication Commission mandate. With this change, residential rates are proposed to increase from $16 to $18. Business rates are unchanged with this filing. If approved Continue Reading
DUOCARE Help
New technology can be confusing, but the DUOCARE Experts enjoy answering your questions and solving your problems. We developed our DUOCARE program to bring technical expertise to our membership as a way of ensuring DUO Broadband customers have the best experience with today’s technologies. Over the years, our technicians and service representatives have been trained Continue Reading
What is Fiber Optic Technology?
Fiber Optic Technology is Here! DUO Broadband is excited to deploy into your home and business this next generation of communications technology. It is all part of our commitment to provide exceptional customer service to our customers. Fiber optics offers many advantages to residential customers and businesses alike and prepares everyone to enjoy an even greater Continue Reading
FBI Issues an Alert About New E-mail Scam
[WARNING] The FBI issued an alert about a new scam you need to be aware of. This is an email you receive which threatens to make public all your personal, and sometimes very private information unless you pay a ransom in an electronic currency called Bitcoin. It is easy to get intimidated by threats like Continue Reading
Don’t Be Scammed!
There are a growing number of online services that act as though they are an official payment portal for Duo County Telecom services. Please DO NOT USE any online payment service that charges you a fee. Duo County offers our online payment absolutely free and the portal for making these payments is available only through Continue Reading
Expanded Local Calling
DUO Broadband Provides a Huge Local Calling Area All calls to area codes 270, 364 and 606 are now local calls (toll-free) providing a significantly larger local calling area for all DUO Broadband customers.
Custom and Advanced Calling Features
Duo County puts your phone to work for you with helpful services to make your life easier. Make your phone smarter with great features like call screening, voice mail, priority ringing and much more! Call Waiting This feature informs you that another party is calling while you are engaged in a telephone conversation. You may Continue Reading
Telephone
Landline Rate Packages Basic Telephone $18.00 Landline Telephone Nobody knows local telephone service like DUO Broadband. We have the phones, the calling features, and the local people to support the services that make communicating easy. Whether you’re calling a neighbor down the road or family member across the country, you can count on DUO Broadband. Continue Reading
DUO Broadband Internet Service Agreement
Duo County Telephone Cooperative and its affiliates (“DUO Broadband,” “us,” or “we”) provides Internet access (the “Service”) to Customer (“you”) subject to your agreement and compliance with the terms and conditions below (the “Agreement”). PLEASE READ THIS AGREEMENT CAREFULLY BEFORE ACCESSING THE SERVICE. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, AND DO Continue Reading
Marketing Rotation
DUO Broadband provides the best value possible on all our services, but we do want to make our customers aware of the latest specials and offerings. Remember, the best value comes with bundling two or more services!
