Category: News & Events

Is it safe to pay your bills online? And why would you want to?

While there is nothing wrong with paying your bills the traditional way, writing checks, stuffing envelopes, adding postage, and using the postal system, you might want to consider a faster option. Online bill pay has been around for years, and while nothing is 100% safe, today’s security and encryption for paying bills through the Internet is very robust.

Of course, precautions are important, like never share personal information responding to unsolicited calls. Never click links from unsolicited emails or texts. Change your password periodically, and create long passwords. Use a secure network to make payments, like your home wifi, not hotels or coffee shops.

The advantages of paying bills online include time saved, convenient access to accurate account balances, no postage costs, less paperwork, and, less paper waste.

Call today if you have any questions about DUO Broadband’s online bill pay.

Whoa. The Duo County Website Has Changed!

Duo County Telecom has launched an updated website, but there is more than just a new look. We have responded to how customers use our site, putting priority on the tools and information used the most, and simplifying the navigation system for new and long-time visitors. We focus on our products and services, while offering Continue Reading

Mandatory Local Service Rate Increase Brings Expanded Local Calling

On or around March 10th, Duo County Telephone Cooperative will file with the KY Public Service Commission an increase in basic local service rates charged to residential subscribers due to a Federal Communication Commission mandate. With this change, residential rates are proposed to increase from $16 to $18. Business rates are unchanged with this filing. If approved Continue Reading

FBI Issues an Alert About New E-mail Scam

[WARNING] The FBI issued an alert about a new scam you need to be aware of. This is an email you receive which threatens to make public all your personal, and sometimes very private information unless you pay a ransom in an electronic currency called Bitcoin. It is easy to get intimidated by threats like Continue Reading

Don’t Be Scammed!

There are a growing number of online services that act as though they are an official payment portal for Duo County Telecom services. Please DO NOT USE any online payment service that charges you a fee. Duo County offers our online payment absolutely free and the portal for making these payments is available only through Continue Reading

Jamestown, Russell Springs, Columbia among first in Kentucky to be gigabit Internet communities

Tom Preston, Duo County Telecom’s executive vice-president and CEO, announces Lightspeed G at the Russell County Chamber of Commerce luncheon hosted by Duo County. Duo County Telecom has completed installing major portions of a new, state-of-the-art fiber-optic network that provides remarkably fast Internet service to homes in portions of Russell County and businesses within Jamestown, Continue Reading

WBKO Notice to Television Subscribers

ABC will not allow us to carry WBKO (Bowling Green ABC) in our market during prime time. ABC programming from other affiliates will be substituted during these periods. Lexington ABC programming will broadcast in Russell county, while Louisville ABC will appear in Adair and Cumberland counties during prime time. Prime time occurs during various parts Continue Reading

Duo County Telephone Cooperative Hosts 2014 Annual Meeting

On June 3rd, 2014, Duo County Telephone Cooperative members filed in to the Russell County High School Gymnasium for the Cooperative’s Annual Membership Meeting. Prior to the meeting the members received their annual patronage dividend checks in the mail. The total dividend payout this year was $790,914.30. 2014 which marks the 26th consecutive year that Duo Continue Reading

Adair County Schools Donation

Pictured left to right: Carla Perkins, Adair County Schools Director of Technology: Alan Reed, Adair County Schools Superintendent: Thomas Preston, CEO of Duo County Telephone Cooperative: Joseph Sparks, Duo County Telephone Cooperative Board Member. Columbia, KY – February 12, 2014 – Duo County Telecom announces a donation of $25,000 to the Adair County school district Continue Reading

Cumberland County Schools Donation

Pictured left to right: Thomas Preston, CEO of Duo County Telephone Cooperative: Glen Murphy, Cumberland County Schools Superintendent: Bill Norris, Duo County Telephone Cooperative Board Member Burkesville, KY – February 12, 2014 – Duo County Telecom announces a donation of $25,000 to the Cumberland County school district for technology upgrades. The school district welcomed the Continue Reading

Russell County Schools Donation

Pictured Left to right: Chris Bell, District Technology Coordinator: Julie Beckmann Russell County School Board Chair: Michael Ford, Russell County Schools Superintendent: Thomas Preston, CEO of Duo County Telephone Cooperative: Dr. James E. Monin, Duo County Telephone Cooperative Board Member: Sharon Hill, Duo County Telephone Cooperative Board Member. Russell County, KY – February 12, 2014 – Continue Reading